Transcend - Grief and Loss Counselling
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Transcend - Grief and Loss Counselling Transcend - Grief and Loss Counselling

Privacy Policy


All counselling sessions and client information are confidential in the same way as a medical consult. However, there are some situations, where legal and ethical requirements make it right for a counsellor to override confidentiality as a duty of care.

These situations include:

• When a person is at risk of harming him/her self or another person.

• When a child or person under the age of 18 is at risk of sexual, physical or mental abuse.

• When the courts issue a subpoena for the release of a clients information and file.

If a situation arises where it is necessary for duty of care to be implemented by the counsellor the client will be informed as soon as possible.


Clients email addresses will not be used for any other purpose other than a form of communication between client and counsellor at the clients request.

It will not be added to a mailing list.

It will not be recorded unless permission is given by the client.

Professional Supervision

In order to provide an ongoing professional counselling service discussion about working situations with supervisory colleagues by Transcend counsellors may be necessary. In these situations ethical confidentiality by the supervisor is adhered to.

Specialist Counsellor for:

  • Death and grief
  • End of a relationship
  • Separation and divorce
  • Loss of employment, income
    or assets
  • Loss of identity or self esteem
  • Anxiety and depression
  • Post traumatic stress
  • Physical loss due to chronic illness
    or accident